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Mental Health Step Up/Step Down Service – Kalgoorlie

Contact Details
phone (08) 6323 8987 wifi Website email Email

location_on 13 Davidson St, South Kalgoorlie, WA, 6430

Opening Hours

Monday 08:30 to 17:00

Tuesday 08:30 to 17:00

Wednesday 08:30 to 17:00

Thursday 08:30 to 17:00

Friday 08:30 to 17:00

Mental Health Step Up/Step Down Service – Kalgoorlie

Organisation: Neami National

The Mental Health Step Up/Step Down Service – Kalgoorlie provides short-term residential mental health support for people who are either becoming unwell and at risk of being admitted to hospital (‘step up’ support) or leaving hospital but in need of extra support to transition back into the community (‘step down’ support). The service offers a safe and supportive space to reduce distress and promote recovery.

Our 10-bed centre offers 24-hour support. Consumers have access to a range of group and individual programs to build their confidence and skills, develop a sense of meaning and purpose, identify personal goals, and develop their own wellbeing plan. The service is available to people living in the Goldfields region. It is not a replacement for acute inpatient care but an option that can prevent the need for hospitalisation when people are aware that they are becoming unwell. The maximum length of stay is 28 days.

On-site facilities
-Bush tucker and vegetable garden
-Recreation room for crafts and games
-Communal and quiet areas
-Outdoor BBQ area and netball/basketball court
-Communal kitchen
-Individual units with laundry facilities and ensuite bathrooms

Individual work
Our team works with consumers to reduce distress and avoid admission or re-admission to acute inpatient hospital care. We work with people in the following areas:
-Assessing immediate and long-term needs.
-Monitoring safety and wellbeing.
-Developing a relapse prevention plan.
-Liaising with clinical services, carers and the community.
-Referring to community supports upon leaving.
-Developing exit plans and facilitating family involvement where appropriate.
-Maintaining wellness and overall health

The service provides support for people who:
-Are aged 16 years and over (those aged 16-17 years may require additional consent).
-Are primarily experiencing a mental health challenge.
-Are able to engage cooperatively in a group setting and willing to participate in the programs offered.
-Are not currently experiencing homelessness.

Support Categories:
This Service Offers:
Operating as Normal

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Need Help?

If you or someone else is in immediate danger, please phone 000

If you are experiencing mental or emotional distress please phone Lifeline on 13 11 14